Slovakia – One of the Best Places in Europe to Get a Problem Fixed – 86% of People Take Action When Something Goes Wrong (rank 3 of 29)
Romania – One of the Hardest Places in Europe to Get a Problem Fixed – Only About Half Take Action (rank 28 of 29)
Poland – One of Europe’s Busiest Markets for Complaints – About 1 in 3 Shoppers Hit a Problem (36%), But Help Is Common
Netherlands – About 28% of Shoppers Hit a Problem and 78% of Them Take Action – Close to the EU Average