Travelling to Switzerland ? Travelling to Davos ? InfoCons – Consumers Protection provides you with useful information !
Traveling is a wonderful opportunity to discover new destinations, cultures, and customs, and Switzerland is one of Europe’s most attractive destinations. Known for its spectacular Alpine landscapes, high quality of life, safety, and efficiency, Switzerland is ideal both for leisure travel and business trips.
Whether you are planning a relaxing holiday in the mountains, a city break, visiting cities like Davos, being well informed about local regulations and consumer rights will help ensure a safe and pleasant experience.
InfoCons supports travelers by providing clear, reliable, and up-to-date information to help consumers enjoy a hassle-free stay in Switzerland.
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InfoCons – Consumers Protection informs you in Switzerland
- Notrufnummer Schweiz / Numéro d’urgence Suisse / Emergencies Switzerland – 112
- Krankenwagen Schweiz / Ambulance Suisse / Ambulance Switzerland – 144
- Eidgenössisches Büro für Konsumentenfragen Schweiz / Protection des consommateurs Suisse / Consumer protection Switzerland – 584622021 / 584622000
- Feuerwehr Schweiz / Pompiers Suisse / Fire brigade Switzerland – 118
- Polizei Schweiz / Police Suisse / Police Switzerland – 117
- Touristenbeschwerden Schweiz / Réclamations touristiques Suisse / Tourist protection Switzerland – 319410030
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The InfoCons Global App informs consumers in Switzerland
For those traveling to Switzerland, InfoCons provides consumers with the InfoCons Global App. This is a free and user-friendly tool, available in 33 languages, and can be downloaded from the following stores: App Store, Google Play, and App Gallery . The app offers users essential information, such as:
- Scanning barcodes on food productsto find out their ingredients, the number and types of food additives, allergens, sugar, salt, and calorie content;
- Scanning QR codeson energy labels for household appliances and other electronic devices;
- Customizing the appfor individuals with specific health conditions and dietary needs by setting limits for salt, sugar, allergens, and types of additives;
- Access to all emergency numbersin Switzerland and internationally;
- Real-time emergency alertsfor food and non-food products;
- A dictionary of terminologyin the fields of consumer protection, environment, finance and banking, labor, insurance, energy, etc.;
- Three personalized QR codes for FREE, allowing users to monitor traffic on their generated QR codes more effectively.
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What to know before traveling to Switzerland
If you are traveling from the EU / EEA
- Switzerland is part of the Schengen Area, so border checks are generally not required, but you must carry a valid passport or national ID card.
- The European Health Insurance Card (EHIC) is accepted and provides access to medically necessary healthcare under the same conditions as Swiss residents.
- Goods purchased within the EU for personal use generally do not require customs declaration, within permitted limits.
- Consumer rights are well protected, but Swiss regulations may differ slightly from EU rules, especially regarding returns and guarantees.
If you are traveling from outside the EU
- A valid passport is required, and depending on your nationality, a Schengen visa may be necessary.
- Healthcare in Switzerland is of very high quality but can be expensive, so travel medical insurance is strongly recommended.
- There are strict customs rules regarding alcohol, tobacco, food products, and cash declarations.
- The official currency is the Swiss Franc (CHF), although cards are widely accepted and euros may be accepted in some tourist areas, including Davos.
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Travelling to Switzerland ? Key Destinations & Activities
- Mountains: Interlaken, Zermatt (Matterhorn), Jungfrau region (Lauterbrunnen Valley), Rigi, Stanserhorn.
- Cities: Bern (historic capital), Lucerne, Zurich, Geneva, Montreux (Lake Geneva).
- Scenic Routes: Glacier Express, Rhine Falls.
- Activities: Hiking, biking, city exploring, museums, enjoying chocolate and cheese.
Travel Essentials for Consumers
- Passport: Valid for at least 3 months after your planned departure from the Schengen area.
- Visa: Not usually needed for short tourist stays (e.g., 90 days for US/Schengen citizens).
- Currency: Swiss Franc (CHF); carry enough cash, but cards widely accepted.
- Insurance: Ensure your health insurance covers mountain activities.
Signature : InfoCons Communication Department