On November 20th, 2024 , a representative of InfoCons is participating in the members’ meeting organized by Consumers International on the Zoom online platform. The meeting will focus on an important theme: consumer’ experiences with scams.
This session marks the second installment of the Global Insights Series, dedicated to understanding the realities faced by consumers in an increasingly complex and deceptive digital environment. As scams grow in sophistication, gaining actionable insights into their impact—particularly on the most vulnerable—is more important than ever.
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The discussion will delve into consumer experiences with scams, creating a space to share valuable perspectives and identify emerging trends in fraudulent activities. A key focus will be on uncovering innovative strategies and solutions aimed at protecting consumers and equipping them to navigate these evolving threats effectively.
Members of Consumers International will collaborate to explore the future of scams, examining how to anticipate and prepare for the challenges ahead. The ultimate goal is to strengthen consumer safety and resilience in a rapidly changing marketplace.
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The meeting will feature the following speakers:
- Abigail Bishop – Head of External Affairs, Scam Prevention, Amazon
Deepti George – Deputy Executive Director and Head of Strategy, DVARA Research - Stefan Hall – Director, Digital Innovation and Impact, Consumers International
- Katie Alpin – Head of Strategic Insight, Which? (UK)
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InfoCons – European Organization for Consumer Protection and Promotion of Programs and Strategies , a full member of the World Organization Consumers International , founding member of the Federation of Consumer Associations , and member of ANEC .