InfoCons Consumer Protection Alert: Toyota – Passenger van / Light commercial vehicle

Toyota – Passenger van / Light commercial vehicle

Name: Proace City BEV, Proace City Verso BEV, Proace BEV, Proace Verso BEV

Category: 10

Date: 2025-04-11

Product Category: Motor vehicles

Risk Type: Injuries

Danger: Due to an error in the software calibrations of the traction high voltage battery control unit, a false detection of the battery cell voltage and/or the battery temperature can occur. This can lead the failsafe system to cut the motor power to prevent any damage to the battery, causing a loss of drive. This can increase the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures: Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Description: Passenger van / Light commercial vehicle.Model (Model Code): Proace City BEV (BPZS22, BPZS42, BPZS43), Proace City Verso BEV (BKYS41, BKYS21), Proace BEV (MDZS42, MDZS62), Proace Verso BEV (MPYS61, MPYS41).Model Year: 2022 and 2023.

Notifying Country: Portugal

Country of Origin: France

Alert Type: Consumer

Alert Level: Serious risk

Toyota - Passenger van / Light commercial vehicleToyota - Passenger van / Light commercial vehicleToyota - Passenger van / Light commercial vehicleToyota - Passenger van / Light commercial vehicle

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