InfoCons Consumer Protection Alert : DS automobiles – Passenger car

DS automobiles – Passenger car

Name: DS3 Crossback

Category: 10

Date: 2025-04-18

Product Category: Motor vehicles

Risk Type: Injuries

Danger: The software supposed to prevent the engine from stopping suddenly and to transmit data to customer service is not working properly. This can lead the ‘Ready’ mode to be unavailable after the vehicle has been started, to a propulsion’s loss and to the engine suddenly cutting out while driving. This increases the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures: Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 24/03/2025

Description: Passenger car.

Notifying Country: France

Country of Origin: France

Alert Type: Consumer

Alert Level: Serious risk

DS automobiles - Passenger car

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