InfoCons Consumer Protection Alert : The White Company – Mug

The White Company – Mug

Name: Burnham Heart Mug

Category: 10

Date: 2025-05-02

Product Category: Kitchen/cooking accessories

Risk Type: Burns

Danger: A defect in the mugs glazing can cause it to crack when boiling water is added, leading to leakage and burns to the user. The product does not comply with the General Product Safety Regulation nor with the European standard EN 13258.

Measures: Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: UnknownType of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: 11/04/2025

Description: Pink porcelain mug. Product sold online, in particular via thewhitecompany.com

Notifying Country: Ireland

Country of Origin: People’s Republic of China

Alert Type: Consumer

Alert Level: Other risk levels

The White Company - Mug

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