InfoCons Consumer Protection Alert : hoco. – Wireless earphones

hoco. – Wireless earphones

Name: CRYSTAL TWS HEADSET; Smart true wireless BT headset purple

Category: 10

Date: 2026-05-08

Product Category: Electrical appliances and equipment

Risk Type: Burns

Danger: The battery management system lacks a cell temperature monitoring device. The product can overheat and cause burns to the user. The product does not comply with the General Product Safety Regulation nor with the European standard EN 62368-1.

Measures: Type of economic operator to whom the measure(s) were ordered: DistributorCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 02/04/2025Type of economic operator to whom the measure(s) were ordered: DistributorCategory of measure(s): Ban on the marketing of the product and any accompanying measuresDate of entry into force: 02/04/2025

Description: Purple wireless earphones.

Notifying Country: Hungary

Country of Origin: People’s Republic of China

Alert Type: Consumer

Alert Level: Other risk levels

hoco. - Wireless earphoneshoco. - Wireless earphoneshoco. - Wireless earphoneshoco. - Wireless earphoneshoco. - Wireless earphones

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