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The Netherlands – 81% Shop Online – Above the EU Average

Sweden – 90% Shop Online – Number 2 in Europe

Spain – 76% Shop Online – Exactly the EU Average

Slovenia – 76% Shop Online – Right on the EU Average

Slovakia – 82% Shop Online – Higher Than Most of Europe

Romania – 68% Shop Online – 8 Points Below the EU Average

Slovakia – One of the Best Places in Europe to Get a Problem Fixed – 86% of People Take Action When Something Goes Wrong (rank 3 of 29)

Romania – One of the Hardest Places in Europe to Get a Problem Fixed – Only About Half Take Action (rank 28 of 29)

Portugal – 55% Shop Online – the Lowest in Europe

Poland – 87% Shop Online – in Europe’s Top 5