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Czechia – 87% Shop Online – Well Above the EU Average

Cyprus – 68% Shop Online – Below the EU Average

Cyprus – One of Europe’s Calmest Markets – Only About 1 in 6 Shoppers Hit a Problem (16%)

Croatia – 66% Shop Online – Below the EU Average

Bulgaria – 71% Shop Online – a Little Below the EU Average

Bulgaria – One of the Hardest Places in Europe to Get a Problem Fixed – Only About Half Take Action (rank 29 of 29)

Belgium – 76% Shop Online – Exactly the EU Average

Austria – 74% Shop Online – but 85% Have Met an Online Scam (the Highest in Europe)

Ireland – 67% Shop Online – Below the EU Average