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Greece – 76% Shop Online – Right on the EU Average

Greece – One of the Hardest Places in Europe to Get a Problem Fixed – Only About Half Take Action (rank 27 of 29)

Germany – 70% Shop Online – Below the EU Average

Germany – One of Europe’s Calmest Markets – Only About 1 in 6 Shoppers Hit a Problem (16%)

France – 76% Shop Online – Exactly the EU Average

France – One of Europe’s Calmest Markets – Only About 1 in 5 Shoppers Hit a Problem (18%)

Finland – 82% Shop Online – and the Safest Place for It (Only 29% Meet Scams)

Finland – One of the Best Places in Europe to Get a Problem Fixed – 88% of People Take Action When Something Goes Wrong (rank 2 of 29)

Estonia – 81% Shop Online – Above the EU Average

Denmark – 89% Shop Online – in Europe’s Top 3