How Can You Avoid Ticket Scams for the 2026 World Cup ? InfoCons helps you stay informed !
From 11 June to 19 July 2026, millions of supporters from around the world will travel to the United States, Canada and Mexico to attend FIFA World Cup 2026 matches. As excitement surrounding the tournament continues to grow, so does the number of fraudulent schemes targeting consumers looking to purchase match tickets.
With demand reaching unprecedented levels and many matches expected to sell out quickly, consumers should remain vigilant and take steps to protect themselves from ticket fraud, online scams and counterfeit products associated with the tournament.
InfoCons Consumer Protection provides useful recommendations to help consumers make informed and safer purchasing decisions before and during FIFA World Cup 2026.
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Purchase Tickets Only Through Official and Verified Platforms
One of the most effective ways to avoid ticket fraud is to purchase tickets exclusively through official ticketing channels and authorized resale platforms.
Fraudsters often create websites that closely resemble legitimate ticketing platforms, using similar logos, branding and layouts to deceive consumers into sharing personal information or making payments for non-existent tickets.
Before completing any purchase, consumers should carefully verify:
- the website address and domain name;
- official partnerships and authorizations;
- customer reviews and independent evaluations;
- secure payment options and buyer protection policies.
If in doubt, access the official ticketing platform directly by typing the website address into your browser rather than clicking links received through messages or social media.
Never Transfer Money Directly to Unknown Sellers
Even when tickets are advertised on resale platforms, consumers should avoid making payments directly to individual sellers outside the platform’s official payment system.
Direct bank transfers and peer-to-peer payment methods often provide limited or no consumer protection and may significantly reduce the chances of recovering funds if fraud occurs.
To minimize risk:
- complete the entire transaction within the official platform;
- avoid direct transfers to private accounts;
- never share banking credentials or sensitive financial information;
- keep all transaction records and payment confirmations.
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Do Not Let Urgency Override Good Judgment
Fraudsters frequently rely on pressure tactics to encourage rushed decisions.
Messages such as:
- “Last tickets available”;
- “Offer expires in 10 minutes”;
- “Exclusive access”;
- “Limited-time discount”;
are often designed to create urgency and reduce the likelihood that consumers will verify the legitimacy of the offer.
Before making a purchase, take time to verify the source, compare information across multiple channels and confirm that the seller is authorized.
Consumers should be particularly cautious when receiving unsolicited ticket offers through:
- email;
- text messages;
- social media platforms;
- messaging applications.
Use Payment Methods That Offer Consumer Protection
When purchasing tickets online, consumers should consider using payment methods that provide purchase protection.
Credit cards often offer additional safeguards that may allow consumers to dispute charges if the purchased service is not delivered or significantly differs from what was advertised.
Consumers are encouraged to:
- retain invoices and receipts;
- save booking confirmations;
- keep records of communications with sellers;
- review their financial institution’s consumer protection policies before making a purchase.
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Additional Recommendations for FIFA World Cup 2026 Visitors
Before purchasing tickets, travel packages or merchandise related to FIFA World Cup 2026, consumers are encouraged to:
- verify the legitimacy of sellers;
- compare offers from multiple sources;
- avoid deals that appear unusually inexpensive;
- carefully review refund and cancellation policies;
- protect personal and financial information;
- use secure internet connections when making online purchases.
Taking a few extra moments to verify information can significantly reduce the risk of becoming a victim of fraud.
Stay Safe During FIFA World Cup 2026 with the InfoCons Global Consumer Protection App!
Before and during the tournament, use the InfoCons Global Consumer Protection App to access useful consumer information, product alerts and practical tools that can help you make safer and more informed purchasing decisions.
Available free of charge in 33 languages, the InfoCons App supports consumers travelling to FIFA World Cup 2026 and helps them stay informed throughout their journey.
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