InfoCons Consumer Protection Alert : Toyota – Passenger van / Light commercial vehicle

Toyota – Passenger van / Light commercial vehicle

Name: Proace, Proace Verso, Proace City, Proace City Verso (ICE and BEV)

Category: 10

Date: 2026-01-09

Product Category: Motor vehicles

Risk Type: Injuries

Danger: A software issue may cause both the multimedia screen and the instrument cluster to turn completely black when the vehicle is started. When this occurs, the displays do not recover. As a result, the driver cannot see essential driving information such as vehicle speed, fuel level, or warning indicators. Driving without this information increases the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures: Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Description: Passenger van / Light commercial vehicle. Model year: 2024 – 2025.

Notifying Country: Portugal

Country of Origin: France

Alert Type: Consumer

Alert Level: Serious risk

Toyota - Passenger van / Light commercial vehicleToyota - Passenger van / Light commercial vehicleToyota - Passenger van / Light commercial vehicleToyota - Passenger van / Light commercial vehicleToyota - Passenger van / Light commercial vehicleToyota - Passenger van / Light commercial vehicleToyota - Passenger van / Light commercial vehicleToyota - Passenger van / Light commercial vehicle

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